We are glad to be able to provide our Gooby products to customers worldwide. We offer worldwide shipping via USPS International and UPS Worldwide.
International Orders
International orders using USPS International First Class or Priority Mail are transferred to the national postal service once it arrives in the customer's destination country. To track your package with your national postal service, please use the same tracking information given for USPS. Please also note that orders shipped with USPS International First Class can take 7-21 business days for delivery, while International Priority can take 6-10 business days for delivery.
Shipping Delays
We apologize if you are experiencing delivery delays. Unfortunately, once the package has been picked-up by the shipping carrier from our warehouse, it is no longer under our control. Please understand that Gooby doesn't not have any more information than the customer regarding package status and delivery. You may need to contact your national postal service for further inquiry. Please also note that depending on the service, there may be service alerts for your country. For UPS, please contact UPS Support.
Tracking Delays
There can often be tracking delays, particularly with USPS International. If you do not see progress as expected, please know that your package is making its way through USPS' system and it is still on its way. Please be patient, as in most cases your package will arrive.
Please see the following FAQ articles for additional shipping-related information.
Why is my package taking so long to deliver?
Unexpected shipping times and/or delays