Product Inquiries
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Do you have larger sizes for bigger dogs?
Gooby is mainly focused on small breeds therefore our sizing scale will be different from other brands that focus on a broader scope of dogs. At the moment, the largest harness we carry is the Lite Gear Z which tops at 28.75" around the chest while the largest apparel we carry is the Stretch fle... -
Gooby stands by the quality and design in its products, so we take reports of dogs escaping from our harnesses very seriously. As dog owners ourselves and as users of our own products, the last thing would want is for a dog to escape and possibly be injured due to a product failure. If your dog ...
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How do I make a product suggestion?
If you think you have a great idea for a new or existing product, we'd love to hear it. Please respond to our survey to help us improve and make a better Gooby product. Help Us Create a Better Product -
How do I select a harness that is right for my dog?
For General Guidance Which Gooby Harness is Right for my dog? For Detailed Guidance Every Gooby harness that we produce have different functionalities, so choosing the right harness takes some consideration. Our harnesses breakdown into two basic categories, Step-in and Head-in: Head-in harn... -
Each Gooby apparel we produce have different styles and level of warmth, so choosing the right apparel takes some consideration. Our apparels are divided into 3 categories, lightweight, mid-warm and warmest. Lightweight - Gooby apparels that uses thin and light fabrics. Perfect for all year wea...
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I can no longer find an item I've purchased in the past.
We're sorry to hear that the item you're looking for is no longer available. We're always creating new and improved versions of existing products or outright replacing them with better products. We hope that you'll be able to find something even better than the item that you were looking for. We... -
I'm concerned about harness matting my dog's hair.
If you have a dog with a thick coat and you're concerned about matting when using a harness, please consider selecting a Gooby Head-In harness, like our Lite Gear Z or Comfort X harness. Head-in harnesses should be considered because the pulling direction on the harness with a leash is more hor... -
Is the Escape Free® harness truly escape free?
Gooby Escape Free® harnesses has a patented design that can significantly reduce or even eliminate the risk of a dog escaping, particularly dogs that have a tendency to pull by backing up. However, it should be noted that no harness can prevent escape 100% of the time. Any dog, with sustained det... -
My dog tends to scratch his harness what harness should I buy?
Gooby understands that dogs tends to play a lot and may sometimes enjoy rough play. If your dog tends to scratch or bite please consider the following harnesses below. Memory Foam Step-In Harness - One of the most accommodating harnesses in our collection. It has scratch resistant outer layer bu... -
The item I'm looking for is out of stock.
We apologize if you have found the item you're looking for is out of stock. Many of our items are produced seasonally and may not see re-stocking until later in the year. Please check back at a later time to check to see if it has been re-stocked. Additionally, products are discontinued at times... -
Traveling Information with Gooby
We hope that our customers and their dogs enjoy using Gooby products everyday during walks and hikes and also as they travel the world in search of new adventure. To ensure safe travel to and from your destination, please be aware of the following: No Gooby harness is currently designed or rate... -
What makes the Comfort X choke free?
All of our harnesses are designed to help reduce tracheal issues, but our Comfort X series of harnesses are specifically designed to prevent tracheal collapse. Our patented Choke Free X-Frame Design distributes the pressure evenly around your dog's chest and shoulders, rather than having the pres...